1. Scope & Purpose

This Privacy Policy outlines how Innovest Consultancy Ltd collects, uses, shares, and protects personal information obtained through our website, communications, or services.

2. Information We Collect

We may collect and process the following types of information:

• Name, email address, phone number
• Country, city, and service/event interests
• Personal documents (e.g. ID, proof of address)
• Demographic details (e.g. date of birth, gender, nationality)
• Financial and professional details relevant to services or compliance
• Contact details of third parties involved in service delivery
• Language preferences, marketing choices, and user feedback
• Service access coordination details (e.g. availability, scheduling preferences)
• Security-related data (e.g. CCTV images, access logs where applicable)
• Customer interaction notes to personalize services
• Login credentials and usage data for any online accounts

3. Cookies & Website Data

When you visit our website, we may automatically collect:

• IP address, browser type, operating system
• Access times, pages visited, referring websites
• Cookie data to improve user experience and analytics

Cookies do not identify individuals directly. You can disable cookies via your browser settings.

4. Data from Third Parties

We may also collect data from:

• Partner platforms and portals where you register interest (e.g. social media or advertising platforms)
• Online due diligence services and publicly available sources for anti-money laundering and compliance checks (e.g. Companies House, sanctions lists, press sources)

5. How We Use Your Data

We use your data to:

• Deliver investment and consultancy services
• Manage event or service participation
• Communicate and respond to enquiries
• Conduct compliance, screening, and risk assessments
• Personalize your experience and improve service quality
• Fulfill legal and regulatory obligations

6. Data Sharing

Your data may be shared with trusted service providers, professional partners, or legal authorities where required. All parties must comply with data protection obligations.

7. Data Security

We apply technical and administrative safeguards to ensure your personal data remains secure and protected from unauthorized access or misuse.

8. Your Rights

Under data protection laws (including GDPR), you have rights to:

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent at any time

9. Who This Applies To

This notice applies to:

• Website visitors
• Individuals contacting us or using our services
• Clients and participants in events or consultancy programs
• Individuals connected to these users (e.g. agents, partners, trustees)

10. Contact Us

For any questions or data-related requests:
Email: info@innovestuk.co
Website: www.innovest.uk

11. International Data Transfers

If you are located outside the UK or EEA, your personal data may be transferred to and stored on servers located in the UK or Europe. When we respond to your enquiries or send you information, your data may also be transmitted back to your local region. We ensure such transfers comply with data protection laws.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. This includes compliance, legal defense, and service continuity.

Retention periods are based on your interaction with us—for example, if you’ve used our consultancy services or expressed ongoing interest. If you’ve engaged in any formal agreement with us, your information will be retained as needed to uphold that contract and meet legal obligations.

13. Your Rights

Under applicable data protection laws (including the UK GDPR), you may have the right to:

• Request a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data where appropriate
• Restrict how we process your data
• Object to processing, including for direct marketing
• Withdraw consent where applicable
• Request transfer of your data in a structured format (data portability)

To exercise any of these rights, please contact us using the details below. We may ask for proof of identity (e.g. a copy of your ID—please don’t send originals). Some rights may not apply in certain circumstances due to legal exemptions; we’ll explain clearly if that is the case.

We may charge a reasonable fee if a request is clearly unfounded or excessive.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, best practices, or how we handle personal data. Any updates will be posted on our website and will take effect immediately upon publication.

Last updated: 20 May 2025

15. Contact & Complaints

If you have questions or would like to exercise your rights, contact us at:
Email: info@innovestuk.co
Postal Address: Innovest Consultancy Ltd, [Insert your UK office address]

If you’re not satisfied with how we handle your data, you have the right to contact the UK’s Information Commissioner’s Office (ICO). More details: www.ico.org.uk. However, we encourage you to reach out to us first—we’re committed to resolving any concerns promptly and fairly.